Frequently Asked Questions
Tanning and Skin Preparation
Most skins such as Possums , Deer, goats, calf, chamois, Tahr, take 6-8 weeks. Cow hides take around 10 weeks.
Payment is required prior to us sending the completed skin back to you, now via text message. It includes amount, freight, reference and bank details. Gst invoices are available on request.
You can drop a skin off Monday-Friday 8am – 4pm . Just put the skin in one of our freezers Also fill out the contact details form provided and put it with your skins.
See our “Tanning Prices” page for a full pricelist
This is not necessary. We will get it all off with our machines.
The short answer is “Yes”. Of course softness depends on the type of animal. A possum will come out much softer than a Tahr skin. All our skins are processed to a high standard ensuring they are very durable will last a long time.
I do not sell tanning kits for Cow hides for the following reasons;
(A)Cow hides are very thick , particularly in the neck and butt. This means that to get the chemicals to penetrate properly and tan the hide is very difficult. You need to have machinery to shave the thickness of the hide down and also help remove all the flesh and fat off the hide , so you can get full penetration of the chemicals and therefore the final product is reasonably soft and very durable and long lasting.
(B) If you do try and tan a full thickness hide then most likely you will get the surface tanned , with the inside still raw and susceptible to degradation especially if it was to get damp or wet. Also the hide once dry will be very hard and not pliable.
(C) The amount of chemicals needed to tan a cow hide is quite substantial. My Deer Skin tanning kits would only have about 5% of the total amount of needed to tan a cow hide. This means even if I did make up kits for sale the cost of the chemicals and then postage would make them very expensive.
Obviously I have the correct machinery set up in my factory to process cow hides. I do a quality job and basically it comes down to the old saying of “having the right tools for the job” makes all the difference. I will happily tan your cow hide for you if you wish. I hope this answers your questions and if I can be of any further help please don’t hesitate to contact me.
NO. All our tanning is leaving the hair on.
It doesn’t matter at all. Just roll them up compact and send them to us as is.
We accept skins all year so you can send it anytime ,except for the 2 weeks holiday over Xmas.
Yes we tan skins from all over NZ. Most are sent frozen with any overnight courier. Cow hides due to their weight are sent by truck with any transport company. Air New Zealand Freight is as an option from the north island. See our freight options on our website for more details
Yes we have a showroom at the Tannery from which people can come and buy finished skins. Also our skins can be brought through our website.
Yes they are all fully tanned so can be sent or taken overseas with out any form of certificate. We can supply a customs document to be sure.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Animal Skin Tanning Services is located in New Zealand. We can do ship overseas, please get in touch with us directly for an estimate on shipping that is completely obligation-free. Please be aware that shipping costs vary depending on the weight of the items being transported. We also advise you to get in touch with your local customs office to enquire about any additional fees you might have to pay when picking up your package because the items will be coming from New Zealand.
The policy for purchases made is as follows.If you are not satisfied with your purchase then send it back to us in perfect “as new” condition within 7 days for a full refund of the purchase price. A full credit or refund will be given upon return of the goods.Incorrect goods ordered may be exchanged. Animal Skin Tanning Services Ltd is not responsible for the return postage charges or any additional postage for the replacement goods.You need to use a courier with track & trace. Please provide the tracking number to us as soon as possible.
Please note that all prices are listed in New Zealand currency. We accept VISA and MasterCard credit card payment only and your card will be billed in New Zealand Dollars at a rate decided by your Credit Card Company. Other payment options available by contacting us.
Products
Below are some common questions about our products
We advise using the following preservation techniques to extend the life you get from our products:
As soon as possible, take care of any soiling by spot cleaning with a clean, soft, damp cloth. Use the back of a knife to scrape off any soiling.
Limit excessive rubbing.
If at all possible, simply shake off any dirt or debris; if a vacuum must be used, select a mild setting; and stay away from revolving heads that can tangle the hair.
Always line-dry clothing in the shade.
Natural fibres are not completely colour fast to colour dyes. As a result, we advise keeping our products that have been coloured out of direct sunlight since the UV rays may fade them over time.